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トップ > SHOPPING GUIDE for FOREIGN GUESTS

SHOPPING GUIDE for FOREIGN GUESTS

SHOPPING GUIDE


HOW TO ORDER

ABOUT OUR PRODUCTS

PRICE

PAYMENT

SHIPPING

RETURN, EXCHANGE

CANCEL

INQUIRY



・PRODUCT DETAILS PAGE

Access to the product detal page.

・CHOOSE COLOR & SIZE

Please, select an item radio button to the hoped color and size, if it's stocked.


・ADD TO CART

Click the [Add to cart] button of the product detail page.


・CART PAGE

All Items are displayed in the shopping cart. Confirm items (check each size, color, quantity) and click [ご購入手続きへ進む ※this mean is "Checkout"] button.

・CHECK OUT

1, Destination input

If you are a registered customer, please log in.
Please, note The e-mail address that registered in [メールアドレス] box.
And note the password that registered in [パスワード] box.

And please click [次へ "next"] button of the lower page if you do not have any problem by contents displayed next.

If you are not registered, Please input in each item.

[注文者情報 "Orderer information"]
お名前 "full name",
お名前フリガナ "full name",
電話番号 "tell number",
メールアドレス(半角文字) "e-mail address (halfwidth character)",
メールアドレス (確認) "e-mail address (confirmation)",
郵便番号 "zip code" ※please, write "000-0000",
都道府県 "the metropolis and districts" ※select "海外",
住所 "address",

[会員登録機能 "Subscribe Function"]
Please select a radio button, 会員登録する "Subscribe OK"
or
会員登録しない "Subscribe NO"
※ When you are subscribed, please set a password by the halfwidth character of 4-16 characters.

[商品の送付先 "Destination of the product."]
Please select a radio button, 注文者の住所に送付する "send it to the address of the orderer"
注文者情報を元に商品の送付先を編集する "edit the destination of the product for the cause in orderer information"
新しい住所を入力する "input a new address"

[注文備考 "Order remarks"]

If there is any message, please write it in "備考" text box.

And please click [次へ "next"] button of the lower page if you do not have any problem by contents displayed next.

2, The settlement, delivery method choice

The person resident in foreign countries, please choose the paypal settlement.

And please check it in radio button of the EMS (Express Mail Service) and click [次へ "next"] button of the lower page.

The postage adds it at the time of the shipment of the product some other time and is requested.
Please understand it beforehand

※in the case of the paypal settlement, please push forward confirmation and the settlement in that place changing to a settlement screen of the paypal.

3, Order confirmation

If order contents displayed next do not have any problem, please click the button [注文内容を確定する "establishing order contents"].
if order contents have a problem, please click the button [注文内容を修正する "revising order contents"].
And please click the button [注文内容を確定する "establishing order contents"] after revising a problem point.

4, Order completion

It is order completion in this.
An email of confirming it reaches the registered e-mail address order contents later; please confirm it.




SIZE

The sizes listed in the items descriptions are the one which we measure on the actual product.
Please note that around ±1cm difference between the displayed size and the actual product may be possible.
All measurements are made on a flat surface with the garment laid out flat.

Please use the measurements for reference.
Pattern work for certain pieces can alter the fit, so if you are uncertain, please contact us.


COLOR

Colors may look different from the actual product due to the screen settings or the models of your computer monitors.


FABRICS, MATERIALS, PATTERNS

We will be working to post clear product images and close-ups of the fabric.
Please feel free to inquire for additional images.


OTHERS

The products may be used for products photographing.
We always strive to prevent damage to the product by having models wear innerwear.



The product price does not include the postage of the EMS, a payment fee, a duty and a tax.

You can confirm the postage of th EMS, at the product page, >>View the delivery rates here. of the lower cart.



Only PayPal is the accepted forms of payment.



DELIVERY AREA

We can deliver anywhere if EMS can. Please check the EMS delivery areas.

DELIVERY RATES

Please check the lower table or the Japanese post office officail home page

DELIVERY DATE

Please view the EMS delivery date.


TRACK DELIVERY

By using EMS Tracking Service, you can view the state of your luggage. Please click here. (*There are some areas that can not keep tracking.)


Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America & The Middke East Europe South America & Africa
Up to 300g 900yen 1,200yen 1,500yen 1,700yen
Up to 500g 1,100yen 1,500yen 1,800yen 2,100yen
Up to 600g 1,240yen 1,680yen 2,000yen 2,440yen
Up to 700g 1,380yen 1,860yen 2,200yen 2,780yen
Up to 800g 1,520yen 2,040yen 2,400yen 3,130yen
Up to 900g 1,660yen 2,220yen 2,600yen 3,460yen
Up to 1.0kg 1,800yen 2,400yen 2,800yen 3,800yen
Up to 1.25kg 2,100yen 2,800yen 3,250yen 4,600yen
Up to 1.5kg 2,400yen 3,200yen 3,700yen 5,400yen
Up to 1.75kg 2,700yen 3,600yen 4,150yen 6,200yen
Up to 2.0kg 3,000yen 4,000yen 4,600yen 7,000yen
Up to 2.5kg 3,500yen 4,700yen 5,400yen 8,500yen
Up to 3.0kg 4,000yen 5,400yen 6,200yen 10,000yen
Up to 3.5kg 4,500yen 6,100yen 7,000yen 11,500yen
Up to 4.0kg 5,000yen 6,800yen 7,800yen 13,000yen
Up to 4.5kg 5,500yen 7,500yen 8,600yen 14,500yen
Up to 5.0kg 6,000yen 8,200yen 9,400yen 16,000yen
Up to 5.5kg 6,500yen 8,900yen 10,200yen 17,500yen
Up to 6.0kg 7,000yen 9,600yen 11,000yen 19,000yen
Up to 7.0kg 7,800yen 10,700yen 12,300yen 21,100yen
Up to 8.0kg 8,600yen 11,800yen 13,600yen 23,200yen
Up to 9.0kg 9,400yen 12,900yen 14,900yen 25,300yen
Up to 10.0kg 10,200yen 14,000yen 16,200yen 27,400yen
Up to 11.0kg 11,000yen 15,100yen 17,500yen 29,500yen
Up to 12.0kg 11,800yen 16,200yen 18,800yen 31,600yen
Up to 13.0kg 12,600yen 17,300yen 20,100yen 33,700yen
Up to 14.0kg 13,400yen 18,400yen 21,400yen 35,800yen
Up to 15.0kg 14,200yen 19,500yen 22,700yen 37,900yen




Please contact us within three days after delivery when a product is damaged and arrives!
We refund a total amount of money including the postage or we exchange it for another product.

And cannot return and exchange the product for any other reasons.



If an order product has not been yet shipped from our shop, We can cancel it.
In that case, please inform it of cancellation hope by an email.



LOOM OSAKA
ZIP 550-0014
ADD Kitahorie 1-14-21 Yamato BLD.1F, Nishi-ku, Osaka city, OSAKA, JAPAN
TEL : 81+(0)6-6534-1630
MAIL : info@loom-osaka.com
OPEN-CLOSE : PM 12:00〜PM 21:00


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